Category: information literacy

Activity 1: Review an electronic resource for children or young adults or about delivering services to children or young adults

A detailed description of the activity undertaken

The bibliographic tool: EasyBib was reviewed.  This tool is used at UWCSEA-East for secondary students for citation, note taking, research paper organisation, the creation of annotated bibliographies and to teach academic honesty.  The topic of

* Digital materials/resources and emerging technologies

is covered in this post.

Firstly the ease of set up was evaluated followed by the creation of citations in EasyBib.

Ease of Setup:

In order to set up EasyBib, the school’s library guide was followed.  Following the slide show step by step, the set up was fairly easy.  It took about 30 minutes, including looking for passwords and access codes.  For a student reasonably familiar with add-ons and chrome (which most of our students should be) this part should not be a problem.

 

Creation of Citations:

In order to review the citation tool, a few of the most common primary resources used by our students was tested using EasyBib.  For each resource, output was created in the 2 most common citation methods used by the school, namely MLA and APA.  The output was then compared to the citation using Zotero (which I am most familiar with and which was previously used by the school as a citation tool) and both were checked to the MLA and APA guidelines.  The other factor that was looked at included how much additional manual input was required and how “intuitive” manual completion was.

 

 

Print book –

I only needed to input the ISBN and the tool did the rest automatically.

MLA Result EasyBib:
Lipson, Charles. Cite Right: A Quick Guide to Citation Styles–MLA, APA, Chicago, the Sciences, Professions, and More. Chicago: U of Chicago, 2011. Print.

MLA Result Zotero:
Lipson, Charles. Cite Right: A Quick Guide to Citation Styles–MLA, APA, Chicago, the Sciences, Professions, and More. 2nd ed. Chicago?; London: University of Chicago Press, 2011. Print. Chicago Guides to Writing, Editing, and Publishing.

APA Result EasyBib:
Lipson, C. (2011). Cite right: A quick guide to citation styles–MLA, APA, Chicago, the sciences, professions, and more. Chicago: University of Chicago Press.

APA Result Zotero:
Lipson, C. (2011). Cite right: a quick guide to citation styles–MLA, APA, Chicago, the sciences, professions, and more (2nd ed.). Chicago?; London: University of Chicago Press.

All results were comparable, except EasyBib abbreviated University to “U” (which is acceptable) and added “Print” as the format which is correct, further, EasyBib did not state the edition, whereas Zotero did.

Journal Article –

Two different articles were selected and the DOI was input. EasyBib could find neither of the citations (Zotero could find the citation using the DOI only).  Trying “autocite” using the name of the journal also didn’t work, so manual input was required. Unlike Zotero, you cannot chose between author full name and separating between Name, Initial and Surname, so copying and pasting the information requires 3 or 4 steps instead of one.

MLA Result EasyBib:
Croll, Theodore P., DDS, and Kevin J. Donly, DDS. “Tooth Bleaching in Children and Teens.” Journal of Esthetic and Restorative Dentistry 26.3 (2014): 147-50. Web.

MLA Result Zotero: 
Croll, Theodore P., and Kevin J. Donly. “Tooth Bleaching in Children and Teens: Perspectives.” Journal of Esthetic and Restorative Dentistry 26.3 (2014): 147–150. CrossRef. Web. 6 Aug. 2014.

APA Result EasyBib:
Croll, T. P., DDS, & Donly, K. J., DDS. (2014). Tooth Bleaching in Children and Teens. Journal of Esthetic and Restorative Dentistry, 26(3), 147-150.

APA Result Zotero:
Croll, T. P., & Donly, K. J. (2014). Tooth Bleaching in Children and Teens: Perspectives. Journal of Esthetic and Restorative Dentistry, 26(3), 147–150. doi:10.1111/jerd.12108

Since EasyBib has a space for a suffix, and the journal article stated the authors were both DDS, this suffix was included, but this does not appear to be necessary. For MLA, once again, EasyBib correctly includes the format (Web) which Zotero doesn’t.

Of the APA results, only the Zotero result is in fact correct and up to date with the latest APA guidelines as it includes the DOI. The lack of EasyBib’s ability to extract data from the DOI can be seen as a drawback particularly for older students who use journal articles more frequently.  This may be a result of the fact that EasyBib is only linked with JStor and Proquest.  In order to test this hypothesis, another DOI was tested (from a Proquest related journal), and this resulted in a correct link – and correct citation in both MLA and APA.

APA result EasyBib:
Rey, P. J. (2012). Alienation, Exploitation, and Social Media. American Behavioral Scientist, 56(4), 399-420. doi: 10.1177/0002764211429367

APA result Zotero:
Rey, P. J. (2012). Alienation, Exploitation, and Social Media. American Behavioral Scientist, 56(4), 399–420. doi:10.1177/0002764211429367

MLA result EasyBib:
Rey, P. J. “Alienation, Exploitation, and Social Media.” American Behavioral Scientist 56.4 (2012): 399-420. Web. 6 Aug. 2014.

MLA result Zotero
Rey, P. J. “Alienation, Exploitation, and Social Media.” American Behavioral Scientist 56.4 (2012): 399–420. CrossRef. Web. 6 Aug. 2014.

The “CrossRef” item in the Zotero MLA result is not correct, it should state “Web”.

Internet resource –

A considerable amount of information was missing.  In fact the only item that was correct was the URL, and every other piece needed to be found. However, every step of the way EasyBib gave helpful hints as to what information was needed and where the information could be found. A particularly useful feature was the way that the “finished” citation evolved alongside the fill in boxes – the “LearnCite” feature.

MLA Result EasyBib:
Hume-Pratuch, Jeff. “How to Use the New DOI Format in APA Style.” APA Style Blog. American Psychological Association, 25 July 2014. Web. 06 Aug. 2014.

MLA Result Zotero:
Hume-Pratuch, Jeff. “APA Style Blog: How to Use the New DOI Format in APA Style.” APA Style Blog. Blog. N.p., 25 July 2014. Web. 6 Aug. 2014.

In this instance, the EasyBib citation is the correct one, mainly as a result of the fact that Zotero doesn’t have an entry space for the publisher / owner of the website.

APA Result EasyBib:
Hume-Pratuch, J. (2014, July 25). APA Style Blog: How to Use the New DOI Format in APA Style. Retrieved August 6, 2014, from http://blog.apastyle.org/apastyle/2014/07/how-to-use-the-new-doi-format-in-apa-style.html

APA Result Zotero:
Hume-Pratuch, J. (2014, July 25). How to Use the New DOI Format in APA Style. APA Style Blog. Blog. Retrieved August 6, 2014, from http://blog.apastyle.org/apastyle/2014/07/how-to-use-the-new-doi-format-in-apa-style.html

In this instance neither EasyBib nor Zotero are correct.  According to the APA the correct citation would be:

Hume-Pratuch, J. (2014, July 25). How to Use the New DOI Format in APA Style [Blog post]. Retrieved August 6, 2014, from http://blog.apastyle.org/apastyle/2014/07/how-to-use-the-new-doi-format-in-apa-style.html

2. Answers to the following questions:

 

What did you learn?

I learnt that despite the appearance of ease and automatic generation, one needs to have a healthy dose of scepticism and the willingness to be familiar with the citation rules and to check results or input against these rules. I also became better informed about DOIs and the limitations of two commonly used citation generators. I also contacted the APA to confirm my understanding of the requirements for citation of websites and Zotero about the apparent failure to comply with either MLA or APA for website referencing. To my surprise both organisations got back to me within a few hours, the APA to confirm and Zotero to say that the error would be fixed and they subsequently sent me the system update request to prove it was being dealt with!  This has also taught me that as a consumer I can approach service organisations and make reasonable requests for change.

How was the activity relevant to your professional practice as a librarian for children or young adults?

In my academic life I use Zotero, so I was not fully comfortable with using EasyBib and not fully aware of its capabilities and limitations. This activity has given me the opportunity to explore these. I can now better serve my student clients and find the information needed for them to manage the citation and referencing needed for their research.

Were any gaps in your knowledge revealed? How might you fill those gaps?

Personally I am very familiar with APA, while most of the school uses MLA, with the exception of IB (International Baccalaureate) students in certain subjects.  This has enabled me to become more familiar with the requirements of MLA and to notice the differences in requirements between the two. I have also found some good resources on both APA and MLA that I can consult when in doubt as to the correct citation form. Creating this blog post, with its complications of formatting has also revealed a huge gap in my ability to create a blog with as good a “look and feel” as I can create in a word document.  Understanding HTML may be my next PD learning experience.

Websites consulted and references:

Paying lip service to information

One of the paragraphs in this week’s modules struck me:

“It is often said that we live in an information age, and that the price of failing to act promptly to take advantage of positive new developments or to dampen the impact of negative ones is often likely to be rapid and painful. Yet there is plentiful evidence that sources of information, including both special and public libraries, are under-utilised by those in business and very often seriously underfunded. It is possible to conclude that business (like, one fears, some politicians, local government representatives, university administrators and school principals) is more likely to pay lip service to the importance of good information services than to support them in a practical way.” (INF538, Charles Sturt University, 2014)

I think it is something that librarians have to battle with on a daily – if not some days, hourly basis. Yesterday was a case in point. Our library received not one, but two, lengthy requests for materials and resources (mainly really expensive books) to support curriculum.   Oh, but that’s a good thing. It’s a great thing you may think.  Teachers reaching out to libraries to support their information needs.   Yes.  And no.    You see, the need for information, the seeking of and the request for and the acquisition and dissemination of the same is not so much an “on / off” switch (or email request) as a dialogue.  And what was missing from these interactions was the dialogue.

An information resource does not exist in a vacuum.  It has a context.  And in a school the context is made up of so many things.  And without the dialogue the quality is likely to suffer.

In our training, a big deal is made of the “information interview”  and there is reason for this.  We need to know details about what the client needs.  This includes the age group and reading and understanding level of the students.  Where the module fits into the curriculum for the year and where it fits into what has come before and what will happen in the next year.   The cultural composition of students.  The teacher needs to know what we have in the library.  What databases we have access to. What ebooks and digital materials are available.   Videos, youtube clips, and libguides we have created.  What other teachers have requested in the same and higher and lower grades.

This is why the first step and not the last should be to pop into the library and have a quick chat.  That way there is less waste of time while teachers make lists from google or amazon that may be entirely inappropriate, or a duplication for what already exists.

“support them in a practical way” … what does this mean for an organisation and a library service.  I think more than anything else, is to give it credit as an integral part of the information flow in the library.  Not an add on, but embedded.

And now the chicken and the egg question.  Is it the responsibility of the library / librarian or the administrator?  Where does one start?  How slowly must the process move?  At least one teacher said during a meeting yesterday (adhoc, impromptu and sudden for an ‘urgent’ reactive need)  “I wish I’d talked to you earlier”.    To which we responded by just fitting in with their plans and agreeing to meet their needs.   I can’t help thinking about the time management boxes that were so popular a while back with the “urgent, important etc. blocks”   Clearly something structural needs to occur.  But what and how?

Everyone is trying their best. Everyone has time and other pressures.  There never is a steady state.  So how do we become drivers, or at least co-pilots instead of passengers on this trip?

Reference services and Information Literacy

A desk with “help” for primary pupils
Chinatown library has no librarian only a phone

When visiting a library it is always interesting to see where the reference services are located and how they are manned.  In terms of design, rounded desks or structures were a common theme.  Naming varied between “help” for the infants and juniors, to “information” or “reference” at they poly’s / universities.  The public library in Chinatown had a “cybrarian” as it is a volunteer run library without permanent staff.  Should users have a research or other question, they can phone through to a reference librarian at the central library who is able to assist them with their request.

A few of the libraries employed the “roving” reference librarian model, or a combination of roving librarian and desk located.  One library had the reference librarians located in an office with the possibility of appointments for patrons.  NTU had specialist librarians who had a degree in the subject they were covering.  SMU dedicated a librarian to each school who is responsible for the collection, reference services and database.
An impressive structure in the reference section of NLB

In addition to the reference services, Information literacy (IL) was an important theme.  

Different libraries had different approaches.  Some had integrated IL into the curriculum, some had it as a separate compulsory topic and others offered it on a voluntary basis.  At Ngee Ann, a combination approach was employed.  First year students completed an online library orientation at the start of the school year.  Later, the librarian was invited as a guest lecturer into the classroom.  In further years the library worked in conjunction with lecturer request for more specialized or specific IL or citation or information retrieval needs.

SMU had a “compulsory” information literacy course.  When questioned on how this was enforced and whether it was credit bearing, they admitted that it was an administrative detail that students had to have attended to in order to graduate, like paying their fees and settling outstanding fines!  This was an interesting cultural insight as they explained that Singaporean students would generally not question the fact that something was compulsory, and would merely comply with the requirements. In fact they had a compliance rate of around 97%.

We also learnt about how SMU was using Wiki’s in order to teach IL.  Law students for example had to research a particular aspect of Singaporean law and create a wiki on that.  In the process they learnt about research, searching, citation and the credibility (or not) of sources.  Their own posts were then exposed to scrutiny and the authority rating process.

Most of the libraries created some kind of a game or quest, particularly for their orientation programmes.  Some were on paper, and some made the use of mobile devices.  In the case of mobile devices, often the specifications had been set out by the librarians and the programming or design was done by students at their institution.

NTU has an instructional services arm which helps with creating awareness of the library, tutorials, literature reviews, tools, citation analysis and scholarly communication.  Each librarian is expected to be a teacher.  The take-away for me here is that IL does not stop with first or second years, but can also be vital for people further up the feeding chain as they find out how to market themselves and their research in an increasingly digital academic world. I was very impressed with their services in combining their technical and digital and library knowhow to the needs of lecturers and professors. They also have a youtube channel for self-education.

A little bit of fun on roving reference librarians: